Brown Drake Nealley Umpqua

Quick Shipping and Professional Packaging

We offer a broad range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse employees will pack all goods to our exacting requirements. The goods you send us are checked thoroughly and properly secured before shipping. Every day, we send thousands of packages to customers from all over the world. This shows how we're dedicated to being the largest retailer online in the world. Both Europe as well as the USA have distribution and warehouse centers.

It is important to note that orders with more than one item will be processed according to the particular item.

We will carefully examine all items ordered before shipping. Today, most orders will be shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

We do not manage the stock in our warehouse and factory. The levels of stock can change at any given time. It's possible that the stock may run out after your order has been placed.

The period of time is 30 days. If it's been longer than 30 days since you purchased your item, we unfortunately can't give you a full exchange or refund.

The item you purchase must be in the original packaging and in good condition. It must also not be used. It must also be returned in the original packaging.